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General Information



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Member Satisfaction























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1.800.225.5637
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For Members
Member Satisfaction
Member Satisfaction Survey
We need your help. You may have received a survey recently. In that survey we asked you to share your satisfaction with our performance in several key areas:

  • Doctor to patient communication
  • Timely access to care
  • Overall rating of care
  • Specialty care

Brown & Toland is extremely proud of our 800 physicians who practice in the community. Our doctors are recognized as leaders in providing quality care. Additionally, Brown & Toland is recognized as one of the top medical groups in California in clinical areas such as diabetes, management of cholesterol, and preventative screenings. We need your help to maintain this high level of excellence.

Satisfaction surveys will be mailed periodically to a random selection of our membership . We encourage you to complete and return your survey. Feedback provided in the survey will let us know your health care priorities. We need you to help us continue to provide quality care and to be one of California's leading medical groups.

For ongoing assistance, please feel free to contact the Brown & Toland Customer Service Department at 415.972.6002 or click here.

Thanks for your help!